Terms and Conditions:

The following terms and conditions are applicable only for customers in Karachi, Lahore and Islamabad:
  • If an order is placed and confirmed before the daily cut off time of 23:59, they shall be delivered on the following calendar day.
  • *Refer to delivery schedule example below
Order Placed (Day) Order Placed (Time) Delivery (1st attempt)
Monday - Friday 00:00 to 23:59 Next Day
Saturday & Sunday 00:00 to 23:59 Next Working Day (Monday)
  • Delivery for dFresh products is applicable in most areas of Karachi, Lahore and Islamabad/Rawalpindi. We are currently working on expanding and including areas such as Bahria Town (Karachi & Lahore), Malir Cantt (Karachi & Lahore) and Askari 5 (Karachi only).
  • Delivery of dFresh products is not applicable under certain conditions, including but not limited to:
    • Orders placed on public holidays and officially announced non-working days.
    • Inclement weather conditions
    • Orders with inaccurate or incomplete address and/or contact information.
    • Disruptions to Daraz’s courier’s system due to upgrades, maintenance or other technical issues.
    • Any other case of force majeure.
    • Subjected abuse of service.
  • Daraz reserves the right of final interpretation and the right to change the terms & conditions at any given time without prior notice.