Sign in to your Daraz Account, select My Orders.
Tap on "Initiate a Return".
Select “I want to return the product”.
Fill out the Online Return Form with all the relevant information.
Select Pick Up or Drop Off as per your preference, Submit the request
Pack your return package securely, with the product in the original and undamaged manufacturer's packaging as delivered to you. Write your order number & return tracking number clearly on the outer side of the package.
Head to your nearest drop-off point or wait for collection by our pick-up service.
Note: It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return.