FAQs

No. Using the Daraz wallet is free.

Tap on the wallet icon on the top-right corner of the Daraz App & login to your Daraz Account. Click on "activate & deposit" and verify your phone number by entering the SMS code sent to your registered device.

After activating your wallet, tap on the "deposit" button and enter the top up amount. Then, select your payment method & enter your details accordingly. Once payment is confirmed, you will see your top up amount on the main wallet page.

You can access the wallet refund by activating your Daraz Wallet. Please click here to activate your Daraz Wallet.

Please check if your phone number is associated with another account. You cannot use a number that has already been registered with another account. Please try using a different number. If you would like to use the same number associated with a different account, please remove that number from the previous account and register again.

Please check your spam/junk email. If the activation email is not in your junk folder, you can request another email. If that doesn't work, try activating the wallet with your mobile device or the Daraz App.

Try opening the email activation link in incognito mode on your web browser. If that doesn't work, try activating the wallet with your mobile device or the Daraz App.

Request for a new verification code. Try requesting between 9am and 7pm. You can also check if Daraz's number is blocked by your service provider.

You can pay online with credit/debit card, Easypaisa wallet and HBL direct transfer. You can deposit cash into the wallet by choosing Easypaisa Shop option. Choose the amount to deposit and visit Easypaisa Shop within 24 hours with the token number sent via the Daraz App.

The maximum amount you can top-up by any method is Rs. 50,000.

Once you have activated and topped up your Daraz wallet, just add a product to your cart and select Daraz wallet as your payment method. If you have insufficient funds in the wallet, don't worry! You can top up during the checkout to make up for the full amount in the cart.

A bonus is a special amount provided to you in your wallet balance.

You can earn bonuses based on different on-going offers provided by Daraz. Keep an eye out for bonus earning opportunities throughout the year.

Yes. If you paid with cash on delivery or Easypaisa shop, you can get a refund directly into your wallet. Just select Daraz wallet as your refund mode

Your refund amount will be added to your total wallet balance.

Your total wallet balance is a combination of your top up amount, your bonuses & your refund amount.

Click on "balance details" on the main wallet page. This will show you how much of your wallet balance is from top up, bonuses and refunds.

You can only withdraw your refund amount from your wallet balance.

Click on "balance details" on the main wallet page. Click on "withdraw refunds" in the refunds section. Select your bank and enter your account details where you would like your refund to be deposited. Verify your details through email and confirm withdrawal. Once you submit your withdrawal request, your refund balance will be frozen in your wallet, and you will not be able to make any purchases with it.

The Daraz Wallet – A Smarter Way to Pay Online!

Isn’t it a hassle to put in your card details for shopping every time you check out? Worry no more! Daraz brings you an excellent feature that will make your entire payment process way easy. The Daraz Wallet, a closed loop digital wallet, is a smarter, easier and safer way to make payments while you shop online at Daraz. Daraz Wallet features exclusive Bonus offers with which you can get some extra amount added to your wallet by participating in these special offers throughout the year. Moreover, you do not need to miss any flash sale, all thanks to the Daraz Wallet. Just add all your favorite products to the cart and pay with your wallet in just 2 clicks! Refund experience also gets hassle-free as you get your money back in your wallet. So, what are you waiting for? Activate your Daraz Wallet now and enjoy a convenient shopping experience!

About Daraz.pk

Daraz Pakistan is known to be the first ever online platform that offers buying and selling online in Pakistan. It is the fastest growing e-commerce platform in Pakistan offering an unparalleled online shopping experience at the comfort of your home. You can enjoy convenient and hassle-free shopping without rushing to the stores. Daraz.pk promises to take your style statement to a whole new level offering a wide variety of products and brands. You get to avail delivery right at your doorstep with easy payment methods. Whether you reside in small towns or major cities of Pakistan you can easily get your desired products delivered at your doorstep.