How to pay using your Card

Additional Discounts for Silk-Bank Card Users

Silkbank brings you yet another exciting opportunity to get additional discounts. With your Silkbank Cards you can pay at Daraz with greater ease and get additional discounts. Get the best out of Daraz with Silkbank Cards by having unbelievable discounts. Always use your Silkbank Cards with convenience for online shopping and payments.


Silkbank Credit Cards are activated for eCommerce transactions by default

Note: For queries, you can contact Silkbank Phone Banking 24 hours a day at 111-100-777. If you are calling from outside Pakistan, please dial +92-21-35205565


Frequently Asked Questions

Only Silkbank Credit Card customers are eligible for the discounts under the Promotion.

No, the discount is applicable only Silkbank Credit Card.

Depending on the nature of the campaign, Silkbank Cardholders can avail a discount either on special deals selected for the campaign OR All Site Wide deals (www.daraz.pk) during the Promotion.

Cardholders only and will be available on a first come basis, while stocks last.

The discount cannot be availed on using the cash on delivery method of payment.

Yes, Silkbank discount at Daraz will be over and above any discounts already being offered by Daraz.

Silkbank Credit Card, are protected by 3D Secure platform, which is the latest technology in e-commerce transaction security. 3D Secure ensures safe internet based transactions through authentication of each transaction by the cardholder.

With this service, when you use your Silkbank Cards on websites that have incorporated the "Verified by Visa" you will receive a One-Time Password (OTP) either by SMS or email, as you desire, to complete your transaction.

You are issued a One Time Password (OTP) every time you conduct an e-commerce transaction. The OTP is sent on email and/or SMS and needs to be entered at the ecommerce website to authenticate the transaction.

To receive a One-Time Password (OTP) for secured internet based transactions on your Silkbank Credit Card, please ensure that your latest mobile number and/or email address is updated in our records. For details, please call Silkbank PhoneBanking on 021-111- 100-333.

You can request for another OTP by selecting the ‘Request for OTP’ option on the website and you will receive a fresh OTP.

Please call Silkbank PhoneBanking on 111-100- 333 and lodge your concern.

No, there are no hidden costs or charges for using Silkbank Credit Card . For complete list of schedule of charges please visit Silkbank page http://www.silkbank.com.pk/

For all delivery related queries, please contact Daraz at 111-132- 729.

You can call Daraz at 111-132- 729 or email at customer@daraz.pk.

Please call Silkbank PhoneBanking at 021-111- 100-333 from your Silkbank registered number to enquire about your account balance.

Terms and Conditions

  • The Promotion is applicable only Silkbank Credit Cards customers.
  • The Promotion is not applicable on Silkbank Debit Cards.
  • The discount cannot be availed on using cash on delivery method of payment.
  • Daraz shall be responsible to communicate the estimated delivery timeline at the time of order confirmation.
  • This Promotion is subject to all applicable terms and conditions of Daraz.
  • Silkbank reserves the right to discontinue/cancel/stop any discount offering without providing prior notice or reason.
  • Daraz reserves the right to refuse or cancel any order for any reason at any given time. Silkbank shall not be responsible to any customer or third party for unsatisfactory or delayed performance of daraz, losses, damages, delays or cancellation of products by Daraz.
  • Silkbank will not be held responsible for any complaints or liabilities whatsoever that arises with respect to products and services availed from Daraz using this offer.