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Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this: any seller found to be selling non-genuine prodcts is immediately delisted from Daraz.
Please send an email to email@example.com if you think a product listed on our website does not meet these standards.
Shopping on Daraz is easy!
Once you have found the product you want to buy, just follow the steps below:
- Click ’buy now’, to add this product to your cart,
- Click ’Go to next step’ in the top right corner,
- You will then need to fill in your contact details and preferred shipping address,
- Chose your preferred payment option before clicking the ’Confirm order’ button.
- Option 1: Go to www.daraz.pk/return - create your return and you’re done!
- Option 2: Call us at 111-132-729 to create your return, select the product you wish to return on the returns form that arrived with your order. Include this form in your package
- Pack your product according to the return conditions
- Include all tags, accessories or free gifts you received
- If you requested a pickup, we will contact you to arrange a pickup time.
- If you selected a drop-off: Please drop your package at any TCS station and attach the address label included with your package on the box (no shipping charges will apply).
There are no hidden costs or charges when you order from Daraz. All costs are 100% visible at the end of the checkout process.
We will send you regular updates about the status of your order via emails and SMS. After your order has left our warehouse and is on its way to you, you can also track its status by entering your tracking number on tracking.daraz.pk.