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Frequently Asked Questions

dBills is a facility for Daraz customers to pay their utility bills on Daraz app

Account Number is a 8-15 digit number printed on your bill, which is also referred as "Reference Number", "Account ID", "Customer Number", "Consumer Code"

Step 1: Click on dBills. Step 2: Selecct your Utility type & Company. Step 3: Enter Account Number. Step 4: Tap Check Bill

Yes, you can pay your bill after due date with Late payment charges

Payment related queries

No, only discounts via voucher codes are applicable

Credit Card, Debit Card, JazzCash, Easypaisa Wallet, HBL Bank Account, Internet Banking / UnionPay Card, Daraz Wallet

Once the transaction fails it will automatically be refunded

You can apply the voucher code on "Checkout" page before proceeding to pay. Type the code in the voucher code field and click on Apply. Please note, discounts are not available on MEPCO.

No, cancellation is not allowed once the payment has been made and the transaction is successfull

There are 3 scenarios where a voucher code typed by a user are not accepted:

  • - Voucher quantity has ended: This means all vouchers have been used by previous customers.
  • - Voucher has expired: This means that the user has typed an old voucher code which is not valid anymore.
  • - Voucher does not exist: This means thay the user has typed an incorrect voucher code.

You may have entered incorrect payment details. Please update your card details or contact your bank for further assistance.

You will receive an invoice on your email address to confirm your bill payment

Go on Daraz App>Account>My Orders>View All. Your payment is confirmed if your Bill order is marked as ‘Delivered’

Your bill is paid if you have received your email invoice or if your bill order is marked as ‘delivered’ on your App.

You can claim that amount from Daraz by sharing your email invoice or a screenshot of the paid bill on your App.

General FAQs


  • FESCO - Faisalabad Electric Supply Company
  • GEPCO - Gujranwala Electric Power Company
  • HESCO - Hyderabad Electric Supply Company
  • IESCO - Islamabad Electric Supply Company
  • KE - K-Electric
  • LESCO - Lahore Electric Supply Company
  • SEPCO - Sukkur Electric Power Company
  • MEPCO - Multan Electric Power Company
  • PESCO - Peshawar Electric Supply Company


  • SNGPL -Sui Northern Gas Pipelines Limited
  • SSGC - Sui Southern Gas Company

Telephone & Internet

  • PTCL Landline - Pakistan Telecommunication Company Limited


  • BWASA - Balochistan Water & Sanitation Authority
  • FWASA - Faisalabad Water & Sanitation Agency
  • GWASA - Gujranwala Water & Sanitation Agency
  • KWSB - Karachi Water & Sewerage Board
  • LWASA - Lahore Water & Sanitation Agency
  • MWASA - Multan Water & Sanitation Agency
  • RWASA - Rawalpindi Water & Sanitation Agency
  • WSSP - Water and Sanitation Services Peshawar

Click Here to view our refund policy

Pay Utility Bills - Online Bills in Pakistan

Paying your utility bills is an integral part of our lives and is a basic necessity we all need to get by. With the electricity bill payment, water bill payment and so many utilities and bills to pay, it becomes a problem to keep track of all them and paying them by going to the bank and standing in the queue and going through so much hassle, and not to forget, all that before their designated due dates! But now you don’t have to go through so much trouble just to pay your monthly bijli bill or line rents as Daraz on its app has now introduced, dBills, an online bill payment platform from where you can clear all your utilities and bills from the comfort of your home. So, make your lives easier and get on board with dBills online bill payment solutions. Its fast and super convenient!

Pay Your Online Bills with dBills

Daraz has recently launched and introduced, dBills, an online bill paying platform on its app to make your online experience even better! Being Pakistan’s one-stop-online solution, Daraz has partnered with multiple utility service providers in Pakistan such as KE, PTCL, SNGPL, SSGC and more for dBills so you can clear all your dues and pay your utility bills online for gas, water bill, phone ptcl online bill, online electricity bill payment all over the country with convenience. For Daraz bills, Daraz has also partnered up with NADRA to ensure that their users all over Pakistan can easily avail this platform to clear their dues. You can make your bill payment online easily with multiple digital payment options by using their credit/debit card, Easypaisa account, JazzCash or by using DarazWallet. Daraz bills also offers great discounts on these payment options so you can get a discount up to Rs. 500 on your bill payment so you not only save time but save money as well!

Paying your bills online has never been this easy! Now you can make your bill payment on Daraz on 4 simple steps:

1. Select your Utility Service & Company

2. Enter your Account Number

3. Tap on Proceed to Pay

4. Choose your prepayment method and make payment!

So, pay the smart way and download the Daraz app now to make your bill payment hassle-free and convenient with Daraz and get 10% discount on your bills with exclusive dBills voucher codes!

About Daraz Pakistan

Daraz is the biggest online market place in Pakistan that offers easy purchasing and selling of products of various assortments from the comfort of your home! Daraz offers free delivery to its customers on thousands of different items ranging from mobile phones, appliances, furniture, digital goods, online grocery store and so much more fr om official flagship stores and approved sellers. Whether you want to shop online, book your travels & buy online bus tickets with dTravels, buy gr oceries through dMart, Daraz offers solutions for all! Shop comfortably online as Daraz provides flexible return policies and flexible payment plans for all its customers so that you can find the best online rates for all your needs. It’s always a happy shopping experience with Daraz Pakistan! Check out the best billing deals this "11.11 Sale" the biggest online shopping sale in Pakistan.